1. Introduction

Welcome to SENVRRA LIMITED ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website senvrra.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website or email
• Request a consultation or quote
• Make a purchase
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include your name, email address, phone number, postal address, and payment information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process your orders and transactions
• To communicate with you about our products and services
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent.

7. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers, as long as those parties agree to keep this information confidential.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: assistance@senvrra.com
Address: 60 Tottenham Court Road, Office 553, London, Fitzrovia, England, W1T 2EW
Phone: 07537 106445

1. Acceptance of Terms

By accessing and using the SENVRRA website (senvrra.com) and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access or use our services.

2. Company Information

Company Name: SENVRRA LIMITED
Trading Name: SENVRRA
Registered Address: 60 Tottenham Court Road, Office 553, London, Fitzrovia, England, W1T 2EW
Contact: assistance@senvrra.com | 07537 106445

3. Products and Services

We offer furniture, lighting, and home furnishing products and related services. All product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free.

4. Pricing and Payment

All prices are displayed in British Pounds (GBP) and are subject to change without notice. We reserve the right to modify prices at any time. Payment terms will be specified at the time of purchase. We accept various payment methods as indicated during checkout.

5. Orders and Delivery

By placing an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason. Delivery times and costs will be communicated at the time of order. Risk of loss and title for products purchased pass to you upon delivery.

6. Returns and Refunds

Returns are accepted within 14 days of delivery, provided items are in original condition with tags attached. Custom orders and special items may have different return policies. Refunds will be processed using the original payment method within 14 business days of receiving returned items. Please contact us for return authorization.

7. Warranty

We warrant that our products will be free from defects in materials and workmanship under normal use for a period specified at the time of purchase. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SENVRRA LIMITED or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, SENVRRA LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products. Our total liability shall not exceed the amount paid by you for the products in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless SENVRRA LIMITED and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our website or services or your violation of these Terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: assistance@senvrra.com
Address: 60 Tottenham Court Road, Office 553, London, Fitzrovia, England, W1T 2EW
Phone: 07537 106445